Customer Services

With market leadership positions around the globe and proven multi-national, multi-currency and multi-company capabilities, UNIT4 is your partner in providing software solutions specifically designed to help you embrace change.

MY.UNIT4: Our Global Customer Portal

MY.UNIT4 is the single portal now available to all UNIT4 customers. This customer portal provides links to product documentation and updates. Support requests are also entered into ASK or the CODA portal directly from this site. Finally, our North American customers who use CentralCommand or UNIT4 Agresso Education will find up-to-date information and documentation on these products as well. New individual customers will be prompted for information necessary to obtain access to MY.UNIT4.

Various Ways to Reach our Customer Services Team

Customer Support

UNIT4 customers can obtain support from a number of sources, including online, email, telephone and premium support.

Customer Communities

Join one or all of our customer-driven communities with information and activities available on- and offline.

Training

UNIT4 recognizes that continuous learning is especially important in a rapid-change environment and provides training to suit.

Consulting Services

Make decisions about implementation, transitions and upgrades easier and more cost effective with consulting services.

Consulting Services – Delivering Added Value

Both Agresso and Coda Financials are underpinned by a wealth of consultancy, training and support expertise from UNIT4 Business Software.

Our specialists work in partnership with your teams before and after implementation to help you succeed.

Essentially, we provide as much knowledge and assistance as you need, for you to make the most of your business software solution – and then be self-sufficient!

The know-how to implement & optimize your system

Our consulting teams offer you a wide range of assistance, including:

Implementation services
Technical services
Business consultancy

Our experts work with you to build and maintain high-quality administrative, analysis and function-focused systems that meet your business challenges and help you to seize opportunities.

The help you need to keep your solution running smoothly

Our network of multi-lingual support centres around the world gives you friendly, professional help to quickly and effectively solve any problems or queries that you experience with our products.

Support services are tailored so that you can choose the level of assistance that best meets your requirements and available in-house resources.