CentralCommand Travel Agency Software

The CentralCommand Solution

UNIT4 and Sabre partnered in 2002 to create CentralCommand, combining travel accounting and enterprise resources planning to offer an ERP solution for the travel industry.

Sabre® CentralCommand with Agresso is the only travel industry software offering a fully integrated end-to-end business information system for travel agencies and travel management companies (TMCs).  It combines Sabre’s expertise and focus on travel with UNIT4’s powerful back-office financial management tools, known generally as Enterprise Resource Planning (ERP). CentralCommand provides the detailed level of reporting needed by growing travel management customers who have complex settlement, billing and reporting requirements and the operational tools to optimize business processes.

Why Do Travel Companies Need Agile Travel Industry Software?

In today’s environment, TMCs need every advantage to compete with pressure from mega-agencies, online travel companies and regional players. Continuing to use dated technology and tolerate inefficient process will likely spell doom for those companies, especially as competition intensifies and economic conditions continue to falter.

Most traditional agency back office systems, originally created by the GDS (or others) to automate ticket settlement were designed in decades past. A disparate set of disconnected systems, these tools fail to provide the more sophisticated business information and analysis enjoyed in other industries:

• information is scattered across spreadsheets and stand-alone systems;
• report generation is a cumbersome, often manual task;
• systems are brittle and lacked adaptability.

Many travel companies today are

• wasting time on error correction and manual tasks;
• wasting money on unrecognized vendor commissions;
• limiting their ability to grow and respond to industry developments.

The Benefits of CentralCommand Travel Agency Software

As a solution that combines travel accounting with fully integrated ERP for the travel industry, CentralCommand provides unparalleled insight into your operations, customer service and profitability. Our customers:

• Enjoy superior efficiency with built-in error correction;
• Reduce the need for multiple travel agency software systems;
• Maintain consistency of all data throughout all back-office processes – one version of the truth;
• Increase productivity through common interface with standardized tools;
• Enhance your agency’s ability to manage change;
• Reduce clerical time through full integration, external transaction import routines and speedy keyboard entry of transactions across standardized entry screens;
• Dramatically reduce reporting time through automation of period-end tasks;
• Provide fast and effective answers to queries through quick and easy access to online information;
• Allocate more time on managing your business effectively by reducing the time required to produce standard management reports.

How Can CentralCommand Add Value to My Business?

Our fully integrated travel industry software provides a vastly superior business tool, allowing TMCs to:

• Increase revenue: Use powerful reporting capabilities to develop targeted marketing programs using historical data. Identify unrecognized vendor commission and automate service fees;
• Reduce staffing and overhead costs: Reduce manual intervention, double entry and error corrections through improved automation and workflow, reduction of data entry between separate systems;
• Reduce costs: Reduce the number of disparate systems, eliminating manual interface and redundant data correction;
• Optimize sales efforts: Create notifications and reporting that will allow you to respond and refocus sales efforts based on market conditions;
• Improve customer satisfaction and retention: Provide customers with detailed and accurate reporting that meets their specific needs. Reduce your response time to customer requests due to a single source of data;
• Respond to evolving business needs: Identify trends with real-time access to business critical information, forecast revenue and costs, track productivity by supplier, branch, agent or customer and update the system easily and inexpensively as changes in circumstances require.